May News: Culture and Trust Improves Performance


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In this month’s newsletter, we reflect on research, real results and share what we’ve learned.

We provide access to an insightful article that links trust with safety and performance. You’ll hear some feedback about our work and find out about upcoming events, plus, it’s our first birthday!

Change & Trust:

What are the impacts of change and trust on psychological safety?


Empirical Validation

Lead indicators of safety outputs and plant performance
Are you relying too much on injury/incident frequency measures to gauge your safety performance? There are limitations to using incident frequency as a measure of safety performance, and it’s statistically unreliable.

This paper introduces Operating Discipline and Trust towards management as potential leading indicators and explores the relationship between personal safety, process safety and plant reliability.
Trust towards management predicted both personal and
process safety performance.”*
Please contact us if you would like a copy of this full article.
*(Empirical validation of operating discipline as a leading indicator of safety outputs and plant performance, Bitar et al., 2018)


“I note with interest the presentation (Video from Annette Gray) on Team Coaching, where the underpinning premise is aligned to the work of Eric Hollnagel, a pioneer of the Safety II approach, which focuses on working with ‘what goes right’”.
Frank Bogna OHS Lecturer – College of Science and Sustainability CQ University Australia

Happy Birthday to HSI!

HSI will celebrate our first birthday in June.
Thanks to all involved, and here’s to many more years!

Click below to check out some of our amazing clients success stories
from this first year.

Upcoming Events

National Safety Council of Australia (NSCA)

We will be sharing industry insights and practical tips in the following:
Contractor Safety: Slowing down to speed up by measuring, segmenting and improving. 16th June, Brisbane

Managing Mental Health in the Workplace
21st July, Canberra

Additional details to follow.

Managing People Risk with CPA

In partnership with the Chartered Practicing AccountantsThe Health and Safety Index   look forward to working with  CPA Australia
to help Directors manage
people risk with measurable benchmarks.

WHEN: Thursday, 27 May, 2021 6:00 pm – 8:00 pm (AEST)WHERE: Hybrid Event Sydney CBD or Virtual Webinar

The Health and Safety Index is leading a seminar
with the Australasian Reporting Awards (ARA) on practical tips
for using health and safety metrics to build
high performance and improve Annual Reports.

Get in touch

Got questions? Want to speak to a member of the HSI team? Contact us today, we’d love to hear from you.

Mark Wright and the HSI team

M: +61 417 570 143

E: [email protected]

Until next time,


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